Management Message

CEO's message

We will balance business growth with efforts toward sustainability by fulfilling our Mission of "Reflecting Your Time and Living with Your Heart."

Our Group’s Mission is "Reflecting Your Time and Living with Your Heart." We aim to be there for people at key moments and assist them in capturing their memories as vivid records of their lives. We also consider sustainability to be a fundamental theme of our business strategy, and recognize environmental, social, and governance (ESG) factors as essential foundations for fulfilling our Mission. As we pursue our Vision of becoming "The world's leading photo life company.", we will aim to achieve both business growth and efforts toward sustainability, and continue providing products and services that improve our customers’ lifestyles and businesses.

Kazuhiro Fukumoto

Representative Director, President and Chief Executive Officer and
Chair of the Sustainability Committee
KITAMURA HOLDINGS Co., Ltd.

Chief Sustainability Officer’s message

We strongly promote sustainability, which we consider to be the foundation of our management strategy, by building the necessary framework for tackling our materialities

The Group has established a Sustainability Committee led by the Representative Director to strongly promote sustainability, which is the foundation of our management strategy. We have appointed a Chief Sustainability Officer (CSuO) as the officer in charge and established a Sustainability Promotion Office to manage the implementation of our initiatives.

The Board of Directors has formulated a Basic Sustainability Policy, and identified five materialities as key management issues for achieving sustainable growth with society, by exchanging opinions with employees, experts, and other stakeholders. The five materialities are: Climate change countermeasures and implementation of a recycling mentality; Contribution to a happy and prosperous society through the enhancement of photo life; Creation of a rewarding work environment; Promotion of diversity and inclusion; and Governance & Compliance for Sustainable Growth. We link each of these materialities with the United Nations’ Sustainable Development Goals (SDGs), with the aim of contributing to their achievement, and utilize them to guide us as we drive our business activities forward. We create action plans tied to specific guidelines and efforts for each material issue and organization, while setting KPIs and regularly managing progress. In this manner, we align our efforts toward contributing to the sustainable growth of society. We also endorse the TCFD and respond to the CDP, to earn scores as part of our efforts to actively share information regarding our sustainability activities externally.

In terms of “Climate change countermeasures and implementation of a recycling mentality,” we are concerned about what the Group can do now to leave future generations with a planet that is rich in nature and capable of sustaining life. We aim to reduce greenhouse gas (GHG) emissions (Scopes 1 and 2) by a net 30% by the fiscal year ending March 31, 2030, and to achieve net zero emissions by 2050. We are working to reduce CO2 emissions throughout all Group business activities by adopting LED lighting and energy-saving production equipment, and switching to renewable energy sources. At the same time, we are also in the process of calculating our Scope 3 emissions with a view toward disclosure, and creating a roadmap for the reduction of greenhouse gases. These efforts have thus far yielded success, enabling us to achieve our GHG reduction target ahead of schedule in the fiscal year ended March 2023. Accordingly, we have set an ambitious new target of reducing emissions by a net 60% by 2030. For creating a sound material-cycle society, we are promoting the effective use of resources by expanding the resale of used cameras and providing repair services for cameras and smartphones.
Regarding “Contribution to a happy and prosperous society through the enhancement of photo life,” we believe that our products and services we provide as our core business help to create a happier and more prosperous society, by enabling our customers to reflect on and communicate with their families and others around them. We have established unique Group-wide metrics to guide us as we strive to enhance the role that photography plays in our customers’ lives. We are also working to provide photos that were lost in the Great East Japan Earthquake and other disasters through the restoration of data that has been entrusted to us. Through photography, we support our customers by helping them cherish their precious memories. In addition, this also provides an opportunity to deepen the world’s understanding of protection of the natural environment, by allowing people to appreciate the beauty of the Earth and nature through photography.
For the “Creation of a rewarding work environment,” we have taken steps to help our diverse workforce put their skills to full use. In addition to holding workshops and conducting engagement surveys to set key metrics, we utilize our wide range of business areas as a Group to allow for job rotations across various roles. Our system supports employees in autonomously shaping their careers and pursuing growth. In this manner, we are transforming into a company where each and every employee can excel at a higher level, and feel a sense of growth and satisfaction in their work.
In “Promotion of diversity and inclusion,” we aim to expand our diverse talent pool to drive innovation. We promote the advancement of female employees, support balancing work and childcare, and encourage male employees to take paternity leave. We foster an environment where everyone can excel, regardless of gender or disability. We also set specific targets to increase the ratio of female managers, the ratio of parental leave taken by male employees, and close the wage differentials between male and female employees. In particular, we will actively promote the advancement of female employees, and achieve a 100% ratio of parental leave taken by male employees.
In terms of “Governance & Compliance for Sustainable Growth,” we also recognize that compliance is one of the most important items in company management, and as a business operator that handles a large amount of extremely personal information such as photographs and images, we are engaged in maximum efforts to ensure information security. We are working to build and further reinforce our corporate governance system together with a range of other efforts, including communicating our Mission, Vision, and Values internally to foster an ethical corporate culture.

We strive to contribute to society and work toward business growth by communicating with various stakeholders and building relationships of trust with them, with a focus on the social issues that we need to tackle as an enterprise.

Michitaka Tsujimoto

Senior Executive Officer, CSuO
KITAMURA HOLDINGS Co., Ltd.

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