Five Material Issues

Material Issues List

Material Issues Commitment KPIs 2025/3 Results 2026/3 Targets Major Kitamura Holdings Group Initiatives
Climate change countermeasures and implementation of a recycling mentality ・Reduce greenhouse gas emissions (Scope1&2) by a net 60%, by the fiscal year ending March 31, 2030 compared to the fiscal year ended March 31, 2020; achieve net zero emissions by the fiscal year ending March 31, 2050
・Reduce greenhouse gas emissions (Scope3) by a net 25%, by the fiscal year ending March 31, 2030 compared to the fiscal year ended March 31, 2023
・Realize a sound material-cycle society
・Greenhouse gas emissions
・Number of resale products, etc. sold
・Number of camera and smartphone repairs
・Achieved a 57% reduction in greenhouse gas emissions (Scope1&2) by switching to renewable energy sources, etc. in stores
・Set a medium-term reduction target for Scope 3 emissions (25% reduction from benchmark year FY22 by the fiscal year ending March 31, 2030)
・Continue initiatives to reduce Scope 2 emissions, focusing on switching over to renewable energy at bases
・Promote measurements using primary data for Scope 3 emissions
・Disclose implementation status of reduction measures
・Maximize the sales volume of resale items and the number of camera and smartphone repairs
・Greenhouse gas emission reduction Introduce LED lighting and energy-saving production equipment, switch to renewable energy sources, introduce solar power generation, etc.
・Measures for creating a sound material-cycle society
- Expand purchase and sales of resale products (used cameras, used watches, etc.)
- Use resources effectively by repairing cameras and smartphones
Contribution to a happy and prosperous society through the enhancement of photo life ・Promote the enrichment of the photo-lives of customers
・Contribute to the creation of a happier, more prosperous society by helping people enjoy even more profound memories, fostering greater preservation of nature, and deepening interpersonal communications
・Set our unique KPI to track the number of times our customers and their acquaintances are moved by the products and services of the Group, as well as the sales volume of photographic devices to achieve them
- Shots (number of photographs or image data)
- Cameras (total sales volume)
・Formulated and started disclosing our unique KPI for the Group: Shots and Cameras
・Sponsored “EARTH MART” at the Expo 2025, Osaka, Kansai, Japan, and planned a public photo exhibition
・Continue to calculate the Group’s own unique KPI and promote initiatives to maximize these indicators
・Sponsor “EARTH MART” at the Expo 2025, Osaka, Kansai, Japan, and hold a public photo exhibition
・Expand photo-life support, such as by setting up photo galleries in stores
・Provide support for customers’ photo-lives by providing services such as restoring photographs lost in disasters
Creation of a rewarding work environment ・Create a rewarding work environment where employees can find fulfillment in their work ・Under review, toward KPI formulation ・Continued to conduct employee engagement surveys on a Group company basis, and developed response measures based on the verification and analysis of survey results
・Hosted a business planning contest open to all employees
・Formulate KPIs
・Verify and continuously implement employee engagement surveys, and verify specific measures implemented at each company
・Measures for improving employee engagement
・Reassign personnel to various positions and work types through our wide range of business fields
Promotion of diversity and inclusion ・Increase personnel diversity to promote innovation
・Promote the advancement of female employees, support the achievement of a good balance between work and childcare, and promote the use of parental leave for male employees
・Foster a corporate culture in which everyone can thrive, regardless of their gender or any physical or mental ability
・Ratio of female managers and supervisors
・Ratio of parental leave taken by male employees
・Eliminate the wage gap between male and female employees
・Ratio of female directors
・Implemented human rights due diligence
・Identified human rights risks and disclosed evaluation results
・Developed a supplier code of conduct
・Continuously respond to human rights due diligence
・Disclose supplier code of conduct
・Set targets for various KPI indicators and implement concrete measures within each Group company
・Promote the advancement of female employees
・Actively hire talent with specialized knowledge
・Conduct human rights training
Governance & Compliance for Sustainable Growth ・Ensure transparency of the Board of Directors and promote diversity in its composition
・Establish and further reinforce our corporate governance system
・Achieve thorough understanding of the Group’s Mission, Vision, and Values, and foster an ethical corporate culture
・Results of the effectiveness evaluation of the Board of Directors
・Ratio of female directors
・Appointed at least one-third of directors as independent outside directors
・Established and operated a nominating committee and a compensation committee that are composed of a majority of independent outside directors
・Conduct compliance training for all employees
・Appoint at least one-third of directors as independent outside directors
・Establish and operate a nominating committee and a compensation committee that are composed of a majority of independent outside directors
・Analyze the current situation and formulate measures to improve the ratio of female directors
・Evaluate the effectiveness of the Board of Directors and carry out improvement activities to address issues
・Continue awareness-raising activities such as human rights training and compliance training, and inform employees of the whistleblowing system
・Reinforce data privacy and security
  • Climate change countermeasures and implementation of a recycling mentality

    We are concerned about what the Group can do now to leave future generations with a planet that is rich in nature and capable of sustaining life. We will contribute to the creation of a sound material-cycle society by reducing our CO2 emissions, as well as expanding the resale business throughout all group business activities.

  • Contribution to a happy and prosperous society through the enhancement of photo life

    We believe that the photo products and services we provide as our core business can help to create a happier and more prosperous society, by enabling our customers to reflect on and communicate with their families and others around them.
    The Group is working to provide photos that were lost in the Great East Japan Earthquake and other disasters through the restoration of data that has been entrusted to us. Through photography, we support our customers by helping them cherish their precious memories. In addition, this also provides an opportunity to deepen the world's understanding of rotection of the natural environment, by allowing people to appreciate the beauty of the Earth and nature through photography.

  • Creation of a rewarding work environment

    In order for our customers to feel happiness, we believe that it is important for members of our own group to also be happy. Creating a rewarding work environment where employees can find fulfillment in their work is essential to the growth of our Group. We are committed to being a company where employees can take pride in their work, and to creating an environment where they can work with peace of mind while easily taking on new challenges and growing.

  • Promotion of diversity and inclusion

    Research has shown that innovation is essential for growth, and an organization that has an abundant diversity of human resources is suitable for creating such innovation. Our goal is to be a group in which a wide range of people can play an active role, not only in terms of gender, but also in terms of life events such as parenting and caregiving, age, nationality, and disability status. As a first step, we will actively promote the advancement of female employees, and achieve a 100% ratio of parental leave taken by male employees.

  • Governance & Compliance for Sustainable Growth

    An appropriate governance system is the base for achieving sustainable growth. We also recognize that compliance is one of the most important items in company management, and as a business operator that handles a large amount of xtremely personal information such as photographs and images, we are engaged in maximum efforts to ensure information security. We are striving to secure a system that provides our stakeholders with peace of mind.

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