Customer Experience
Platform

Integrating digital and in-store experiences to create a customer experience that lasts a lifetime

We are committed to transcending the traditional role of a “specialty photo and camera store” to become a Photo & Life Partner that stays beside customers throughout both their camera journey and their everyday lives. We strive to create an experience that seamlessly bridges e-commerce and in-store offerings so that customers can access our services the moment they wish to preserve their memories, delivering both convenience and peace of mind.

Across our entire group, we value deep, lifelong relationships with customers. Offering recommendations tailored to each individual’s journey, our staff combine their extensive expertise in photography, cameras, and lifestyle support with warm and attentive service to carefully assist you in creating cherished memories.

We are also transforming our strategically located nationwide network of stores from ordinary retail outlets into “centers for value creation” that support local communities. By maximizing the value of the customer experience throughout their lives, we will continue to work together to build a future where photographic culture thrives.

Store Services

  • Camera Kitamura

    With stores across Japan, we offer a wide range of products and services to meet our customers’ needs, including new and used cameras, photo printing, and high-quality ID photos, along with buyback services for cameras and many other items at competitive prices.

  • Kitamura Camera(flagship)

    Opened in Shinjuku—the mecca of photography—as Camera Kitamura’s flagship store. Spanning a total of eight floors from the B1 level to the 7th floor, the store offers one of the world’s largest selections of products and a wide range of photography services, all designed to enrich your photographic life.

  • Studio Mario

    We are a children’s photography studio that applies our professional expertise to capturing life’s milestones, including first shrine visits, Shichi-Go-San celebrations, birthdays, and the start of preschool or elementary school. In our dream-filled studio, your whole family can smile as you create irreplaceable memories.

  • Kitamura Photo Studio by MERCI

    This photo studio is filled with authentic antiques that have been passed down from generation to generation over the course of a century. In a space exclusively reserved for one group at a time, you can focus on this time with your loved ones and preserve the connections in this moment for the future.

  • Apple Authorized Service Provider

    As an Apple Authorized Service Provider, we operate stores nationwide. Our Apple-trained technicians perform repairs using only genuine parts. You can trust us with all your Apple devices.

  • PICmii

    While traditional photo studios have professional photographers, our self-service photo studio allows you to take pro-quality photos with the press of a button. We aim to provide a convenient service that lets you capture the important events in your life.

  • Photomatic

    A self-service photo brand from South Korea that lets anyone take high-quality photos using a remote control with professionally designed lighting and spaces. The brand operates photo booths throughout Japan, starting with its flagship location on Dogenzaka in Shibuya.

  • Vision Megane

    Our stores are staffed by qualified professionals we call "Eyewear Maestros," who hold national certification for eyeglass fitting, as well as our own in-house qualifications. As optical specialists rooted in local communities, we provide attentive eye exams, hearing-aid consultations, and after-sales maintenance, with personalized support for each customer.

  • eyevory by Vision Megane

    This lifestyle-focused eyewear store is operated by Vision Megane Inc. While maintaining Vision Megane’s technical expertise and service standards, it offers a wide selection of products to meet diverse needs and provides eyewear-focused styling advice.

  • Nimanendo

    Our stores sell eyeglasses and hearing aids, primarily in eastern Japan. We were the first in Japan to adopt a fixed-price system for eyeglasses. Even today, our display prices include both lenses and frames as a complete set, so you can purchase with confidence.

  • PC DEPOT(FC)

    We operate the PC DEPOT franchise business, which provides a one-stop service ranging from digital device sales to repair and setup assistance. Through personalized support provided by our expert staff, we help local residents enjoy a comfortable and worry-free digital experience.

  • Koyashiya(FC)

    We operate a franchise business for Koyashiya, which buys a wide range of items, including watches, brand-name goods, jewelry, antiques, and vintage toys. Feel free to bring in any items you no longer use at home.

  • Jimoty Spot(FC)

    We operate a franchise business for Jimoty Spot, a service where people can easily share unwanted items within their local communities. By managing places where anyone can easily participate in reuse with ease, we contribute to building a circular economy.

Online Services

  • Camera Kitamura

    The Camera Kitamura online store offers a wide variety of products, including new cameras, lenses, and related accessories, as well as home appliances. It always has tens of thousands of used camera-related items in stock and boasts one of the industry’s largest selections of cameras and lenses.

  • SHIMAUMA Print

    This online photo printing service handles the production and shipping of online photo prints and photo books. We offer high-quality products with fast delivery at affordable prices, bringing the joy of turning cherished memories into tangible keepsakes to customers all over Japan.

  • SHIMAUMA Plus

    With any photo or illustration from your smartphone, you can create one-of-a-kind acrylic figures, stickers, and calendars. Orders can be placed starting from just one item, and our user interface makes it easy for anyone to create their own designs. Plus, we’re constantly adding new products.

  • SHIMAUMA Publishing

    An on-demand publishing service that helps individuals and businesses bring their projects to life. We support small-lot printing from just one copy, allowing you to create high-quality books easily and affordably. You can sell the books you create, even just one, with the Shimauma Marche service, so there’s no need to keep inventory.

  • Nennen Print

    An online service offering photo prints, acrylic goods, stickers, and calendars for the Taiwanese market. While maintaining the high-quality yet affordable printing technology of Shimamura Print, we bring your memories to life and meet community needs.

  • Vision Contact

    The Vision Megane online store specializes in contact lenses, offering authentic, domestically-authorized products from various manufacturers. You can easily log in via LINE and save with our subscription service. We also carry a wide selection of contact lens care products.