Business Areas

By bringing together four business domains and our customer touchpoints, we create new value for customers through our Photo & Life services.

Transformation to "Customer- and Domain-Based Management"

Our Group practices “customer- and domain-based management” to achieve sustainable growth and accelerate business transformation.
We maximize synergies across the Group based around our customer touchpoints and four business domains. Through agile decision-making and the optimal allocation of management resources, we continue to deliver new value and high-quality services that enrich our customers’ lives.

Four Domains and Platforms

  • Platform

    Customer Experience Platform

    Seamlessly connecting our digital services with our nationwide network of stores, we combine the convenience and speed of e-commerce with the expertise and personal warmth of face-to-face in-store support. We serve as a trusted partner throughout our customers’ lives, offering personalized solutions for creating cherished memories and enriching everyday life at every stage of their journey.

    Customer Experience
    Platform

  • Photo

    Camera & Reuse Domain

    From your first encounter with a camera to everyday maintenance and repairs, and from buybacks and trade-ins of cherished equipment to passing it on to the next generation, we support every step of your camera journey. With trusted expertise and dependable support, we give you the peace of mind to enjoy taking pictures with your beloved camera for years to come.

    Camera & Reuse Domain

  • Photo

    Imaging Domain

    We transform the photos stored on smartphones and storage media into a wide range of forms, creating new ways to preserve, share, and enjoy images through connections between our online services, stores, and production labs. From personal memories and creative works to production, we expand the possibilities of photography and continue to offer new ways for people to enjoy their photographs.

    Imaging Domain

  • Photo

    Photography & Photographer
    Solutions Domain

    Our vision is for a future where no precious moment is left uncaptured. We help preserve the stories of your life for generations to come, from milestones and celebrations to everyday experiences. Our diverse range of photography services supports individual creative expression. At the same time, we support photographers and photography businesses across Japan, helping create more opportunities for photographs.

    Photography &
    Photographer
    Solutions Domain

  • Life

    Life Domain

    This domain supports both lifestyles and lives of people in communities, based on our commitment to cherishing what matters most. Drawing on our group assets, including our nationwide store network, we support solutions to everyday issues and contribute to sustainability in society.

    Life Domain

Customer- and Domain-Based Management Team Members

Meet our management team that drives our "customer- and domain-based management." The team leaders in each of our business domains collaborate to create new value for our customers.

About our Group

Expanding the Businesses of the Photo & Life Services Group
Group Statement